Found some interesting comments regarding being a social CEO. This came from a blog post from Spencer Rascoff, CEO of Zillow, the online source for information on homes for sale, etc. He was pondering what it meant to be a social CEO...
As I posted a few weeks ago, I followed how hotels and government organizations dealt with the Mumbai terrorist crisis in late November. When I saw a full page ad from the Taj in this week’s WSJ, I returned to the Taj Hotel website to...
It is not every day that someone gets kudos for resuscitating a company reputation so I thought it is worth noting. The Economist praised CEO Lee Scott for “reviving” Wal-Mart’s reputation. Lee Scott just announced that he is retiring at the end of January 2009. And...
I have written before about the Maple Leaf food crisis in Canada last August. In short, Maple Leaf is the largest meat company in Canada and its packaged meat in its Toronto plant was tied to 20 deaths from listeriosis. The CEO of this 100+...
Could not help but notice the reactions of leaders in my search of how countries, politicians, hotels and so forth were being impacted by the tragic events in Mumbai. I went to the web sites of US President George Bush, British Prime Minister Gordon Browne,...
Just reviewed how some web sites in India are managing the terrorist crisis online. The two hotels where explosions occurred and hostages were taken – the Taj and Oberi – both had statements on their home page websites deploring the terrorisms and providing phone numbers...
Interesting tidbit. It would be hard to ignore the influence of CSR or CR (depending on which term you like to use) on corporate reputation. The two go hand-in-hand today and will continue to regardless of the economic slowdown. Companies cannot afford abandon their responsibilities...
Noticed two very interesting things in Seoul, South Korea this week while visiting. They both impressed me and enhanced Korea’s reputation in my mind. First, as I was going through immigration to have my passport reviewed, I noticed the little counter where people sometimes have...
On my second trip to Beijing this year, I come away again with admiration and awe at brand China. In fact, in a speech I gave at a conference, I commented on the rise of brand China and the ascendency of brand Obama. The two...
