Mr Kurer, Call Me Next Time
Loved the headline in this week’s Financial Times. I was flying back from Madrid on Wednesday, April 16th, and as I pulled my FT out of my bag, I saw the premier headline:
“UBS FACES THREE-YEAR FIGHT FOR REPUTATION”
UBS’ new chairman Peter Kurer is quoted as saying:
“We shouldn’t fool ourselves. We can’t pretend that there has been no reputational damage. Experience says it goes away after two or three years.”
I wish Mr. Kurer had called me. I could have told him that research found that it takes approximately 3.5 years to recover a damaged reputation. So he was close. Perhaps I should send him my book.