CEOs and Cafeterias

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January 25, 2015

CEOs and Cafeterias

We keep on top of new CEO announcements and what we can learn about CEOs’ first 100 days or so. When we meet with new CEOs, we like to provide recent best practices and new ideas. Was recently reading about a new CEO at a healthcare company who set a different tone by not using the chauffeured SUV the previous CEO used and downsizing the CEO’s office staff. But more interesting, the new CEO took questions from the cafeteria as he went on his employee listening tour. What a great message. Instead of putting a hold on a large conference room for a town hall meeting, the cafeteria (if you have one) can send the perfect message. Cafeterias are like the town square or village green after all.  People run into people they have not seen in a while or find themselves chatting with someone they have not met. It is familiar to everyone, from the mail room to the corner office. I also think CEOs who have cafeterias should spend more time there getting their food on a tray, paying for it like everyone else and sitting at a table with people he or she might know. And just shooting the breeze. Plenty to talk about these days — deflated footballs, the weather and new TV shows. And just think of all those selfies you can take with the CEO!

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Leslie Gaines-Ross
Leslie Gaines-Ross
lesliegainesross@gmail.com

As Weber Shandwick’s Chief Reputation Strategist, I focus on the ever changing world of reputation. For the past 25 years, I have relentlessly observed, researched and commented on the rise and fall of reputations.

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