Civility

What’s on the docket for reputation watchers? Here are my predictions, reflections and thoughts on what’s ahead in 2015 and beyond. This was just posted today on HuffingtonPost.The Reputation of Things. This year the term reputation was everywhere. It was no longer primarily reserved for...

Just a few bullets that caught my eye over the past few weeks on the topic of reputation.In a wickedly well-written and snarky article in The Economist on CEOs living in glass houses (no kidding), especially in this new social world, a few things stood...

We have been busy this week fine-tuning our annual survey on Civility in America. This will be our fifth year. I find it so easy to get worked up about all the incivility that gets covered in the news every day and how it hurts...

Because of our annual study on Civility in America, I am particularly fascinated by how Americans can build a better reputation for civility. In an article this weekend, the concept of generosity among strangers is discussed. "Social scientists have conducted experiments demonstrating that the effect...