Blogroll

I attended the Council of PR Firms Critical Issues Forum a week or so again. I always enjoy attending because I learn something that sticks with me. The topic was all about Content Frenzy which certainly resonated with the attendees. The panels were stimulating and...

This morning I saw this infographic on business2business  about YELP . The infographic lists the five reasons why YELP should not be trusted and is instead a monster. YELP is a user review and recommendation service and I've used it many times. I thought to myself,...

I wanted to read the chapter in Trust Inc. by Linda Locke on "Trust, Emotion and Corporate Reputation." I bought the book because Barbara Brooks Kimmel has done such a terrific job building Trust Across America-Trust Around the World, an organization focused on the fundamental...

There are many ways to rebuild reputation but one way that companies might consider when recovering from a crisis is developing a Compliments page where employees and non-employees can anonymously thank those front line or other employees for doing their jobs well and conscientiously. I spoke to...

When I travel to speak in different countries , I spend a good deal of time investigating the reputation of the country I am traveling to and any recent reputational problems they are experiencing. I always want to know what the biggest business scandal, best example of...

Fake commentary. This weekend I received constant fake commentary to my blog -- every minute. I deleted over 1000 or more in the end. I just could not believe that anyone cares enough to assault my blog like that but apparently wordpress has been having these...