April 12, 2015

Does public shaming of companies work?

Terrific article from Working Capital Review on research that has been done on how reputation ratings can get companies to change their behavior. As we all know, consumers use ratings all the time now to determine whether they should buy from particular companies depending on how...

Read More
Pair of champagne flutes making a toast. Champagne splash
April 10, 2015

The importance of culture in transitioning executives

I recently spoke to a journalist about the challenges facing new CEOs. We spoke about the usual things but I mentioned that I thought that companies, for the most part, do not onboard executives as well as they could. I was thinking about how executives...

Read More
Screen Shot 2015-04-05 at 3.34.22 PM
April 5, 2015

How management impacts recovery in mass fatality disasters

Like many people, I've been following the Lufthansa crisis non-stop as more information continues to surface. A recent article in Quartz on the horrific tragedy reminded me of the excellent work that comes out of Oxford Metrica, an analytics and advisory firm on reputational issues. I...

Read More
April 4, 2015

Being influential

This week brought a big surprise. I should be paying more attention. I received an email asking me if I wanted a plaque in honor of my placement on Ethisphere's 100 Most Influential in Business Ethics list. The email surprised me because I did not know...

Read More
Screen Shot 2015-04-03 at 11.02.18 AM
April 3, 2015

Company behind the Brand Matters

As you may know, I've been interested in the topic of corporate vs. brand reputation for a long long time. With all the choices that consumers have today when selecting products and services,  a changing roster of criteria now factor into purchase decision-making. In addition to price and...

Read More
April 1, 2015

The Great Workplace Era Has Arrived

The Great Place to Work Institute has officially declared the arrival of the Great Workplace Era. Their research director, Ed Frauenheim, wrote about it in Workforce and I’m all ears if it is true. As they see it, “Increasingly, workplaces will make the world better...

Read More
March 28, 2015

Higher-Ambition Boards

A client turned me onto the concept of Higher-Ambition leaders and I’ve kept the article close. It outlines what drives great corporate reputations and the kinds of CEOs that lead them. Higher-ambition CEOs are stakeholder-centered and purpose-driven. Their sense of purpose goes hand in hand...

Read More
March 24, 2015

Bench Strength Reputation Counts

The CEO is not the only leader who influences corporate reputation. In our recent study on the CEO reputation premium, more than four in 10 global executives (44%) believe a company’s reputation is influenced a great deal by senior management other than the CEO.The importance...

Read More
March 21, 2015

New CEO in Town

There's a new CEO in town at Target -- Brian Cornell -- and Fortune provides a glimpse of what he has been doing in his first 100 days or so. His activities are worth noting since first impressions count when CEOs take office. He is...

Read More